Mark Chapin, President

Mark began his career as a part-time cleaner while attending Carrol College in Helena, MT. Then, after running his own carpet cleaning business, he joined the management team at N&C Service. Now, with over 30 years of experience, Mark is well-versed in all aspects of the cleaning business. He has been instrumental in expanding N&C Service to triple its size since he came on board. Mark is active in the Portland Metropolitan Association of Building Owners and Managers (BOMA), and he currently serves as President of the Foundation Board of East Portland Rotary. He volunteers for the Meals On Wheels program and Rebuilding Together, and he enjoys the many wonderful outdoor activities Oregon has to offer.

Ben Sferle, Director of Operations

Ben joined N&C Service in 2002 after building his own cleaning company and managing over 1.5 million square feet of office space. Over the years, Ben has developed methods of cleaning buildings more efficiently than industry standards, giving customers a cleaner building at a cost-effective rate. Ben provides keen project management of our company's operations. He speaks three languages - English, Romanian and Spanish.

Eddie Stoenoiu, Operations Manager

Eddie began working with N&C Service in 2005. He started as an outside cleaner and quickly moved into a managerial position thanks to his hard work, team building and leadership skills. Eddie manages operations staff, schedules services, performs walk-throughs, creates account specifications and other operational documents. Eddie speaks both Romanian and English. When he's not working, he teaches bible school and plays guitar.

Chris Birley, Service Consultant

Chris uses skills he developed over 15 years in customer service, management, cleaning and construction to generate sales, with a focus on construction companies. He is also responsible for customer service. Chris enjoys the outdoors, learning about foreign cultures, and traveling to Europe with his wife.

Alla Buzhduga, Service Consultant

Alla is responsible for sales and customer service. She has been working in the cleaning industry for over 10 years, and her positions have included estimator, trainer and cleaner. Alla's other work experience includes management and customer service. She is an excellent problem solver who speaks English, Ukranian and Russian. Alla graduated from Western Business College with an Associates Degree in Medical Science. She volunteers for the Red Cross and sings in her church choir.

Janet Lennon, Service Consultant

Janet is responsible for sales and customer service of our exclusive Le-Mint accounts. Janet brings extensive experience from the cleaning industry and has worked in management positions of major service companies for over 10 years. Janet retains her Oregon Real Estate Broker’s license and has a Bachelor’s degree in Liberal Studies from Arkansas State University. She is a member of the Oregon branch of Commercial Real Estate Women (CREW) as well as other networking affiliates. Janet is also a member of her son’s high school Basketball Booster Club and teaches Arts and Crafts on weekends at her local Community Center.

Angela Thompson, Service Consultant

Angela is responsible for sales and customer service. She brings more than fifteen years of customer service experience to N&C Service, including expertise in the cleaning, medical and hospitality industries. Angela has a customer service certificate from the Port of Portland. Outside of work, Angela enjoys cooking and exploring the great northwest with her two children.

Cosmin Bora, Accounts Manager

Cosmin addresses services issues, oversees our large college accounts and manages the N&C Service cleanup crew for construction cleaning, one-time cleaning, special projects and startups. Cosmin moved to Portland in 1991 and attended Western Business College where he studied Travel. He spent 15 years in customer service before coming to N&C Service. He's a licensed Real Estate Agent in Washington state who speaks fluent Romanian and English. Cosmin played semi-professional table tennis and is a member of the United States Table Tennis Association and the Portland Table Tennis Club.

Daniel Dan, Accounts Manager

Dan addresses services issues and performs inspections, trains, and assists with hiring new cleaners for N&C Service. He has over ten years of experience in sales and management, where he developed excellent communications skills. As a family man, Dan enjoys spending time at home and in the great Pacific Northwest outdoors. He is captain of a local soccer team. He speaks English and Romanian.

Daniela Dogar, Accounts Manager

Daniela addresses service issues and performs inspections, trains, and assists with hiring new cleaners for N&C Service. She ran her own cleaning business for eight years before joining the N&C Service management team. She developed an acute attention to detail while cleaning Class A offices and medical facilities. Prior to cleaning, Daniela worked as a Certified Nurse Assistant in an adult foster hospital. She has an Associate of Arts degree in Theology from Vision International College and Christian Ministries and volunteers to help young people in her church. Daniela's favorite hobbies are traveling and writing. She is fluent in English and Romanian.

Sorin Iagher, Accounts Manager

Sonny addresses service issues and oversees our large college accounts and manages the N&C Service cleanup crew for construction cleaning, one-time cleaning, special projects and startups. Before he joined N&C Service, Sonny ran his own cleaning company for eight years and a successful towing company for nine years. Sonny graduated high school from the Center for Enriched Studies and was an Art major in college.

Calin Losonti Pop, Accounts Manager

Calin began working with N&C Service in 2008 as a Cleaning Technician. Thanks to his leadership skills and good work ethic, he was promoted to Accounts Manager soon after. He addresses service issues and performs inspections, trains, and assists with hiring new cleaners for N&C Service. Prior to working with N&C Service, Calin ran a small construction business in Romania. He has a broad range of skills, including knowledge of mechanical and electrical systems, plumbing and remodeling, and computer programming. Away from the office, Calin plays guitar, composes music and is active in his church.

Daniel Quesada, Accounts Manager

Daniel addresses service issues and performs inspections, trains, and assists with hiring new cleaners for N&C Service. Before coming to N&C Service, Daniel worked in the cleaning industry for four years as a cleaning technician and carpet cleaner. Prior to that, he attended Clark College and worked in customer service for 15 years. In his time off Daniel loves to cook and spend time with his family and friends.

Linda Bates, Office Manager

Linda is responsible for managing office operations including administration, accounts receivable, payables and billing. With over 30 years of accounting, bookkeeping and supervisory experience, Linda has been a valuable member of the N&C Service team since 1996.

Heather Rose, Administrative Coordinator

Heather Rose has been on the N&C Service team since 2004. She develops administrative procedures, manages our marketing, and coordinates creative and technical services. She has worked for a variety of non-profits, including a large urban management organization in Manhattan and a charitable film production company in Portland. She currently serves as Secretary on the Board of Directors of a non-profit theatre company and is a member of a local acting ensemble.

Kyria McGill, Human Resources Manager

Kyria brings over 15 years of experience to the position of Human Resources Manager. She holds a Bachelor's of Science degree in Business Management and spent over 10 years running her own successful businesses. Kyria is currently completing a Master's degree in Business Administration with a Human Resource specialty while raising three boys. During rare moments of free time, Kyria enjoys spending time with her husband and family seeing movies, acting in Renaissance Faires, and exploring their new home in the Pacific Northwest.

Valentina Sferle, Administrative Assistant

Val began working for N&C Service in 2005. In addition to assisting with administrative tasks, Val is our Supply Clerk and assists in hiring and training new employees. Prior to working for N&C Service, Val worked in customer service and billing, and assisted in operating a cleaning business for seven years. She obtained her Associate of Arts in Business and Education from the University of Phoenix. She is fluent in Romanian and English. Val enjoys outdoor activities and likes to take adventures with her husband and four children.

Abel Almasan, Production Assistant

Abel runs errands for our Operations Department. He helps maintain the supply warehouse and company vehicles. Abel previously worked in construction and landscaping. He speaks English and Romanian, and he enjoys four-wheeling.

Andrew Selagea, Production Assistant

Andy joined N&C Service in 2007. He runs errands for our Operations Department. He helps maintain the supply warehouse and company vehicles, and he delivers supplies to our customers. He has been working in the cleaning industry for over six years, with a strong construction background as a complement. He has two Associate's degrees and is working to obtain a Bachelor's degree. When he’s not working or studying, Andy enjoys playing sports, the outdoors, and socializing with friends and family.